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Terms & Conditions

Acceptance of booking and invoicing

Aquatic Safety Training has the right to not accept a booking.

Course fee and payment

The fee to attend a course must be paid in full before the date of the course.

Aquatic Safety Training has the right to refuse an attendee entry to the presentation if the course fee is not paid before the  date of the course.

Cancellations

The customer must advise Aquatic Safety Training of a cancellation in writing.

If a customer does not advise of a cancellation in writing before the date of the course presentation, the full course fee will  be  payable.

 If a customer cancels a booking 14 calendar days or more before the date of the course, 30% of the course fee will still be  payable.

If a customer cancels a booking less than 14 calendar days before the date of the course,100% of the course fee will be    payable.

Transfers

If a delegate can no longer attend a course date, they can nominate another person to attend the same course date in their     place. This will incur no charge.

If a delegate can no longer attend, they can be transferred to another presentation at no extra cost if they advise us  14 calendar days or more before the course date.

If a delegate can no longer attend and they advise us less than 14 calendar days before the course date, 100% of the course fee  will be payable.

Cancelled courses

Aquatic Safety Training has the right to cancel a course presentation after acceptance of nominations. In this event Aquatic Safety Training will reimburse in full any course fees paid. Fees will be reimbursed in a 30 day period.